Hello, New York City. May I Help You?
December 18th, 2008
Last week, the MAS Urbanists got a behind-the-scenes look at New York City’s state-of-the-art 311 call facility. Winner of a MAS Annual Award in 2008, 311 was launched five years ago and now receives more than 40,000 calls per day. Executive Director Joe Morrisroe and members of his staff enthusiastically presented the ins and outs of this information hub.
Even though most calls are predictable (noise complaints in the summer, heat/hot water in the winter, parking questions year round) there are always important anomalies. They offer social services, and have provided informational services for over 2,000,000 callers during peak times like during the NYC transit strike of 2005. Continue Reading>>








For 58 years now, the Municipal Art Society has honored a New Yorker who has made an outstanding contribution to the city of New York. Starting in 1950, this great honor has been bestowed upon an impressive list of personalities including legendary architecture critic, Ada Louise Huxtable (1982), Supreme Court Justice William J. Brennan, Jr., (1991), William (father of Wallace and New Yorker writer) Shawn, Philip Johnson (1983), Senator Moynihan in 1992, and for the revival of Tribeca, Robert DeNiro and Margot Gayle in 1997 and (dare we say it?) Robert Moses in 1959.
At the first annual
On Saturday, October 18, join the winner of this year’s Jane Jacobs Medal for New Ideas and Activism, Alexie Torres-Fleming, on a walking tour highlighting several community-driven projects undertaken by her organization that have improved the health of the Bronx River watershed. HighOn Saturday, October 18, join the winner of this year’s Jane Jacobs Medal for New Ideas and Activism, Alexie Torres-Fleming, on a walking tour highlighting several community-driven projects undertaken by her organization that have improved the health of the Bronx River watershed.lights include the restoration of Concrete Plant Park — a once-contaminated property that was converted to parkland designed by local residents, and several storm water best management practices, including rain gardens, green roofs, and rain barrels.
Margot Gayle, who died at her home on the Upper East Side on September 28 at the age of 100, was an active member of MAS for 61 years. She never understood inactive. As newsletter editor, trustee, chair of dozens of committees (several, now venerable organizations) and finally recipient of the Society’s
At the Annual Benefit on November 11, with great pride and shared gratitude, MAS will present its highest honor to our President Kent Barwick who, after almost 40 years of service, steps down as president of MAS at year end.
Last Saturday – September 27, a group of New Yorkers joined Peggy Shepard, winner of the
On Saturday, September 27, Peggy Shepard (at left), winner of this year’s Jane Jacobs Medal for Lifetime Achievement, will lead a bus tour highlighting issues of environmental justice in Harlem. This tour will examine how noxious hazards, such as garbage and bus depots — whose location is determined by the city government — co-exist with some of the city’s cultural treasures, such as the museums and art institutions of “El Barrio,” Marcus Garvey Park, and the new Harlem Waterfront Park.
